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IT System admin and Technical support


About the Role

1. Install and configure software and hardware
2. Manage network servers and technology tools
3. Set up accounts and workstations
4. Monitor performance and maintain systems according to requirements
5. Troubleshoot issues and outages
6. Ensure security through access controls, backups and firewalls
7. Upgrade systems with new releases and models
8. Develop expertise to train staff on new technologies
9. Build an internal wiki with technical documentation, manuals and IT policies


1. Proven experience as a System Administrator, Network Administrator or similar role

2. Experience with databases, networks (LAN, WAN) and patch management

3. Knowledge of system security (e.g. intrusion detection systems) and data backup/recovery

4. Ability to create scripts in Python, Perl or other language

5. Familiarity with various operating systems and platforms

6. Resourcefulness and problem-solving aptitude

7. Excellent communication skills

8. BSc/Ba in Information Technology, Computer Science or a related discipline; professional certification (e.g. Microsoft Certified Systems Administrator (MCSA)) is a plus

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